Amazing Backpack
"I’m really in love with this back pack. Sure it can have some inside pockets for pens and anything small to be well organized but other than that. I love everything about it. Spacious, Good Material, etc…"
Product Features
Made with Recycled Materials
Organized Interior
Easy-Access Exterior Storage
Overall rating: 4.252941 / 5 from 170 reviews.
AI Generated Review Summary
The Herschel Survey Backpack is praised for its fashionable design, high-quality materials, and versatile style. Customers appreciate its perfect size for commuting and traveling, though opinions on the space and straps vary.
Summary topics
- Fashionable Design (13%): It was reported by customers that the design of the backpack is very fashionable, modern, and versatile.
- Product Quality (25%): Many customers stated that the quality of the backpack is great, excellent, and well-made.
- Product Style (9%): It was noted by customers that the style of the product is highly praised and loved by many.
- Product Looks (10%): Customers raved about the look of the product, describing it as cool, high quality, and luxurious.
- Product Size (9%): It was noted by customers that the size of the product is perfect for traveling and commuting.
Review topics: ["size","fit","color","feels","looks","quality","material","bag","style","design","pockets","backpack","straps","zipper","customer service","space","durability","shape","herschel","use","system","compartments"].
Review highlights
- "Very nice fit, love the material, the colour and the style!" —
- "Overall nice purchase, good quality, great size." —
- "This backpack nails it—great style, solid build quality, and I’ve already gotten compliments on it." —
Reviews
Overpriced regular backpack
"I bought this backpack and once I receive it, I thought it was too simple for the price. The materials and quality are quite regular. So I decided to return it. The thing is that the return costs are on the customer. Also the process is complicated. More almost a week has passed since they received the package in their facilities and I have no news of my refund. First and last time I buy something from Hershel for sure"
MSL
"Excellent product. When error occur customer service could be better"
Service à la clientèle deficient
"Le sac est très bien, le problème c'est le service après vente. J'ai commandé un sac en prévision de la rentrée scolaire. J'ai passé ma commande le 2 août et j'ai finalement reçu mon sac le 23 août ! J'ai dû contacter le service à la clientèle plusieurs fois,, on me répétait les mêmes choses et on voulait me faire attendre encore. Un delai de 3 semaines pour recevoir un sac à l'intérieur du même pays, c'est beaucoup trop long. Je ne rachèterai plus de cette compagnie, à moins de trouver l'objet en magasin."
Great bag!
"Took a few days longer than expected but I believe it was the fault of fed ex as it was at a facility for a few days which made the delivery late. However the bag is great! My son loves the look of it and the size is perfect for all of his college needs."
Love this backpack
"Great!!! Perfect size and looks good."
Stylish
"The backpack's color is quite striking, and its minimalist design is appealing. I appreciate its well-proportioned size, which is neither excessively large nor small."
I thought the bag would
"I thought the bag would have the pull string inside. Pics seen didn’t show that."
Great Quality
"I want to us this bag for transporting my sketch book and supplies and I don't have to worry about rounded corners"
Never received!!!
"I ordered this August 3rd. Tracking has not been updated in almost 1 week. Had to get different backpack for school. Talked to your AI bot for refund and never got contacted by human."
